Brand & Product Marketing Strategist III

Company: Navy Federal Credit Union
Location: Vienna
Posted on: April 10, 2025

Job Description:

OverviewServe as the Chief Product Owner (Marketing portfolio lead) of designated portfolio of products and services leading and owning the marketing vision, strategy and prioritization of member programs and communications. Effectively promote the brand to members and prospective members in support of member-centric enterprise strategy and to achieve business goals. Act as business lead on complex issues requiring in-depth knowledge of organizational objectives and competing priorities. Build a differentiated, defensible positioning for Navy Federal product and service offerings and messaging platforms to inform execution of results-driven marketing communications. Demonstrate good judgement and works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.ResponsibilitiesDrive and own the brand and product portfolio to plan and deliver marketing programs - champion brand and member, develop product positioning, value proposition, messaging, competitive differentiation, and go-to-market strategy for specific products and service offeringsProvide portfolio inputs to Product Management/Marketing leadership for the departmental marketing roadmap Collaborate with analytics, segmentation and member insights teams to represent the member and market (including customer journey and target personas/segments) generated from consumer and competitive insights, driving the messaging, testing, and evaluation to achieve best in class customer experiences and engagementLead quarterly Portfolio planning for portfolio providing prioritization and business context to delivery teams while keeping key stakeholders informed of any changes in strategy, approach, timing, challenges, or opportunities, to include, marketing leadership, business unit, and internal cross-functional scrum teamsBuild relationships with key corporate stakeholders and act as the face of product marketing to advocate, educate, and drive macro marketing strategies and facilitate execution of such marketing strategiesPartner with customer journey owners, lead marketing related epics and feature prioritization; including value proposition design, campaign planning and execution, operational readiness, in addition to contributing to targeting identification and campaign analysisLead Advertising Agency relationship, inputs and share out recommendations for portfolio including annual media planning inputs, ongoing development and evaluation of media plans, and creative; ensure integrated strategies and campaigns are executed and delivered against business goalsEvaluate and report on campaign performance, test results/learnings, data insights, etc. to business units, cross-functional partners and all levels leadershipDeliver compelling and effective communications/presentations to departmental and executive management, as well as socialization into all marketing activitiesBuild and maintain thorough knowledge of Navy Federal's brand, products and services, research and competitive trends as well as member insights; provide thought leadership and recommendations for portfolio Business Units and external third-party partnersEvaluate marketing progress through iterations with creative and messaging, or other delivery components, by developing acceptance criteria for delivery teamLead and assist special projectsMentor lower level team membersPerform other duties as assignedQualificationsExtensive experience in leading large brand, product and/or marketing campaigns with business risk and impact; to include strategy, execution, innovation, problem solving and decision makingExtensive experience in client management, product marketing, and project leadership, including initiatives with marketing, advertising, product strategy, cross-functional teams and external partner team membersExtensive experience leading, shaping and developing marketing plans and innovative solutions that drive results toward business priorities and goalsAbility to multi-task and prioritize with minimal direction and assertiveness to change team processes quicklySignificant experience in collaborating across organizational boundaries and building partnershipsAdvanced knowledge of state and federal financial and advertising laws, industry regulations, principles, and practicesAdvanced knowledge of financial and marketing industry trends, products, and servicesAdvanced knowledge of product roadmap scoping and planning; experience working within agile frameworksAdvanced experience with PCs and related software packages as well as learning different collaboration and product management toolsAdvanced skill influencing, guiding strategic thinking, synthesizing recommendations and building consensus with business partners based on data, insights, research availableAdvanced verbal, written, and interpersonal communication skills to deliver effective recommendations and presentations to groups of various sizesAdvanced organizational, planning, and time management skillsAdvanced skill interacting with staff, management, vendors, and members diplomatically and tactfullyBachelor's Degree in a related field such as Marketing, Strategy, Business, Finance, or the equivalent combination of education, training, and/or experienceDesired QualificationsAdvanced knowledge of NCUA regulations that govern the activities, products and services of the business unitWorking knowledge of Navy Federal products, services, programs, policies and proceduresAdvanced knowledge of Navy Federal's functions, philosophy, operations, and organizational objectivesProduct Owner certification or equivalent training/experienceWorking towards customer Experience Foundations and/or Journey Mapping certifications or equivalent training/experienceMaster's degree in a related field such as Marketing, Strategy, Business, Finance, or the equivalent combination of education, training, and/or experienceHours: Monday - Friday, 8:00AM - 4:30PMLocation: 820 Follin Lane Vienna, Virginia 22180About UsNavy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.Our approach to careers is simple yet powerful: Make our mission your passion.--- Best Companies for Latinos to Work for 2024--- Computerworld - Best Places to Work in IT--- Forbes - 2024 America's Best Large Employers--- Forbes - 2024 America's Best Employers for New Grads--- Forbes - 2024 America's Best Employers for Tech Workers--- Fortune Best Workplaces for Millennials--- 2024--- Fortune Best Workplaces for Women --- 2024--- Fortune 100 Best Companies to Work For - 2024--- Military Times 2024 Best for Vets Employers--- Newsweek Most Loved Workplaces--- 2024 PEOPLE - Companies That Care--- Ripplematch Recruiting Choice Award--- Yello and WayUp Top 100 Internship ProgramsFrom Fortune. -2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market positionBank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Keywords: Navy Federal Credit Union, Charlottesville , Brand & Product Marketing Strategist III, Other , Vienna, Virginia