TECHNICAL CUSTOMER SUPPORT ASSOCIATE ANALYST

Company: Randstad Digital
Location: Washington
Posted on: October 15, 2024

Job Description:

job summary:Enterprise Healthcare client has an immediate opening for a highly motivated Technical Customer Support Associate Analyst to join their dynamic and growing team. All qualified candidates are encouraged to apply! Ability to work with various levels of stakeholders (clinical and technology, operational and executive etc). location: Bloomfield, Connecticutjob type: Contractsalary: $20.95 - 25.95 per hourwork hours: 8am to 5pmeducation: Associates responsibilities:

• Responds to telephone inquiries concerning support, processing or request procedures, systems status and network connectivity, and a variety of hardware and software problems of all installed application hardware and software products supported by IT.
• Records inquiries, repair and service requests, resolves or directs requests to appropriate technical area or vendor, tracks status and follows up to ensure client satisfaction. Escalates to or consults with senior staff when solution is unclear. Reports problems with procedures and makes suggestions for improvements. Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets. qualifications:
  • Experience level: Entry Level
  • Minimum 1 year of experience
  • Education: Associates skills:
  • Technical Support
  • Technical Support
  • Desktop Support Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days.

Keywords: Randstad Digital, Charlottesville , TECHNICAL CUSTOMER SUPPORT ASSOCIATE ANALYST, IT / Software / Systems , Washington, Virginia